The Beginner’s Guide to Mobile Ordering
Make Your Coffee Run Easier with the Durango Joes App
Why Use Mobile Coffee Ordering?
When your day is packed, convenience matters. The Durango Joes app helps you skip the line and order your favorite drinks and food ahead of time. Whether you're on your way to work, heading to class, or just keeping things moving, mobile ordering helps you stay on track without missing your coffee.
• Save Time: Order ahead and pick up when it works for you.
• Make It Yours: Customize your drink just how you like it.
• Earn Rewards: Get points with every purchase and redeem them for free items or discounts.
Getting started is simple
Download the App: It’s free on both iOS and Android. Tap the button below to head straight to the app store.
Ordering from the Website: You can also order directly from our website. Just click the “Mobile Ordering” button at the top of this page—no login needed.
If you’re having trouble signing into the app, click the button below and fill out the form. Someone from our team will be in touch to help you get logged in.
How-to Mobile Ordering
If using the app:
1. Download the Durango Joes App and log in to your account.
2. Select the “Mobile Ordering” button on the homepage.
If using the website:
1. Click the "Mobile Ordering" tab at the top of this page.
2. You can log in to your account by clicking the person icon in the right corner.
3. Choose a pick-up location and time.
4. Customize your order by adding syrups, an extra shot, or a snack for later.
5. Add items to your order and proceed to checkout.
6. Apply offers by selecting “Apply Available Offers”.
7. Choose what offer you would like to use and select “Apply” on the bottom of the screen.
8. Finalize your order.
9. Go to your chosen pick-up location. If you chose a lobby store: proceed inside to the Mobile Ordering counter to receive your order. If you chose a double drive thru location: pull up to either window at the kiosk to pick up your order.
10. Enjoy your delicious drinks and food!
Helpful Tip: Use the “Order Ahead” feature to plan your coffee run in advance—it’s especially great for busy mornings.
Common Questions About Mobile Ordering
Is the app easy to use? Yes, it’s simple to navigate.
Can I customize my order? Definitely. You can adjust everything from milk type to flavor choices.
Is it secure? Yes, your information is protected with secure encryption.
Trying something new doesn’t have to be a hassle.
• Simple to Navigate: You don’t need to be tech-savvy to use it.
• Accessible: Features like larger text and screen reader compatibility are built in.
• Clear Rewards Program: Points are easy to track and redeem.
It’s a small change that can make your coffee run a whole lot easier.